Effective Date: August 10, 2026
Last Updated: August 10, 2026
At ARO Dental, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, or interact with our digital services.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect information about you in a variety of ways depending on how you interact with our website and practice:
- Personal Data You Provide Voluntarily
- Contact Information: Name, email address, phone number, and mailing address provided when you fill out appointment request forms, contact forms, or subscribe to updates.
- Patient Intake Information: Information submitted via secure pre-appointment or registration forms (e.g., health history, dental insurance details).
- Derivative and Automated Data
- Log Data: Our servers automatically collect information when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed.
- Cookies and Tracking Technologies: We use cookies, web beacons, and analytics tools to analyze website traffic, remember your preferences, and improve your browsing experience.
2. How We Use Your Information
We use the information we collect to provide you with a seamless and high-quality experience. Specifically, we use your data to:
- Schedule, confirm, and manage your dental appointments.
- Respond to your inquiries, questions, and patient care requests.
- Send important administrative updates, text reminders, or email confirmations.
- Analyze website performance and user behavior to optimize our digital presence.
- Comply with legal obligations, including HIPAA regulations regarding Protected Health Information (PHI) where applicable.
3. Third-Party Data Sharing
We do not sell, rent, or trade your personal information. We only share your data with trusted third parties who assist us in operating our business, including:
- Service Processors: Secure platforms used for scheduling appointments, managing patient records, or processing secure payments.
- Analytics Partners: Analytics providers to help us understand how visitors interact with our website.
- Legal Compliance: We may disclose information if required by law, subpoena, or to protect the safety, rights, and property of our practice, patients, or the public.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. When sensitive health or insurance data is collected online, it is processed through encrypted, secure, and HIPAA-compliant platforms.
Note: While we take reasonable steps to secure your personal information, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices (Including CCPA Notice)
You have control over your personal data. Under applicable law, including the California Consumer Privacy Act (CCPA/CPRA), California residents have specific rights:
- Opt-Out: You can opt-out of receiving marketing communications or SMS notifications at any time by following the “unsubscribe” instructions or replying “STOP.”
- Cookie Control: You can set your browser to refuse cookies or alert you when cookies are being sent.
- Data Access, Correction, and Deletion: You may request access to the personal information we hold about you, request corrections, or request that we delete non-medical personal data. (Note: Medical and dental records are retained in accordance with state and federal healthcare record retention laws).
6. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
ARO Dental
1100 Grove St, San Luis Obispo, CA 93401
Phone: (805) 541-4290
Terms of Service
Effective Date: August 10, 2026
1. Agreement to Terms
By accessing or using the website of ARO Dental (“we,” “us,” or “our”), located in San Luis Obispo, CA, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or online services.
2. Not Medical Advice
The content provided on this website—including text, graphics, images, and other materials—is for informational purposes only and does not constitute professional medical or dental advice, diagnosis, or treatment. Always seek the advice of a qualified dentist or healthcare provider with any questions you may have regarding a medical or dental condition. Never disregard professional medical advice or delay seeking it because of something you read on this site.
3. Appointment Requests and Communications
Submitting an appointment request or contacting us through our website does not establish a dentist-patient relationship. A dentist-patient relationship is only formed after an initial in-person consultation and completion of formal intake documentation.
4. SMS and Email Communications
By providing your phone number or email address, you consent to receive communications from ARO Dental regarding appointment confirmations, reminders, and practice updates. Standard message and data rates may apply for SMS messages. You may opt out of promotional messages at any time.
5. Intellectual Property
All content on this website, including logos, designs, text, graphics, and software, is the property of ARO Dental or its content suppliers and is protected by copyright and intellectual property laws. Unauthorized use of any material on this site is strictly prohibited.
6. Limitation of Liability
To the fullest extent permitted by law, ARO Dental shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website, or any errors or omissions in the content.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
8. Contact Information
For questions regarding these Terms of Service, please reach out to:
ARO Dental | San Luis Obispo, CA | Phone: (805) 543-0814
Accessibility Statement (ADA Compliance)
Effective Date: August 10, 2026
At ARO Dental, we are committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to our online services.
Conformance Status
We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines outline best practices to make web content accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological limitations.
Measures Taken
To ensure accessibility, ARO Dental implements the following measures:
- Structural HTML markup to assist screen readers and keyboard navigation.
- Text alternatives (alt text) for non-text content where appropriate.
- High-contrast design elements to enhance readability.
- Mobile-responsive design to ensure usability across various screen sizes and assistive devices.
Feedback & Assistance
We welcome your feedback on the accessibility of the ARO Dental website. If you encounter accessibility barriers or need assistance accessing any part of our site or scheduling an appointment, please let us know:
- Phone: (805) 543-0814
- Mailing Address: 1100 Grove St, San Luis Obispo, CA 93401
We will make reasonable efforts to address your concerns promptly and provide the requested information or service through an accessible alternative format.